Shipping policy

Shipping Policy

Last Updated: September 27, 2026

We are committed to processing and shipping your orders as efficiently as possible. Please review the information below regarding order processing, shipping, delivery times, and other shipping-related matters.

Order Processing Time

Orders are generally processed within 1–4 business days.

Orders are processed at approximately 2:00 PM PST.

Processing time begins after the order has been successfully placed and payment has been confirmed.

Orders placed after the daily processing time may be processed on the next business day.

Processing times may occasionally take longer due to high order volume, holidays, product availability, or circumstances beyond our reasonable control.

Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery time is 3–7 business days.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances.

Shipping Carriers

We may use one or more of the following shipping carriers to deliver your order:

  • FedEx

  • UPS

  • USPS

The carrier used for your order may vary depending on the shipping destination, package size, weight, availability, and other fulfillment considerations.

Tracking Information

When tracking information is available, it may be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after the shipping label has been created.

Once the package has been transferred to the shipping carrier, tracking updates and delivery status are managed by the carrier.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before completing your order.

We are not responsible for delays, additional shipping costs, or delivery issues resulting from an incorrect, incomplete, or outdated shipping address provided by the customer.

Delayed or Late Deliveries

Although we provide estimated delivery times, delays may occasionally occur.

Possible causes of shipping delays include:

  • Carrier delays

  • Severe weather

  • Holidays

  • High shipping volumes

  • Incorrect or incomplete addresses

  • Transportation disruptions

  • Other circumstances outside our reasonable control

If your order is delayed, please check the tracking information provided by the applicable shipping carrier.

Lost or Missing Packages

If tracking information shows that a package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or building management where applicable.

You may also contact the shipping carrier directly for additional delivery information.

If you believe your package has been lost in transit, please contact us at +19862101955, and we will assist you as appropriate.

Damaged Packages

If your package arrives visibly damaged, please document the damage and contact us as soon as possible at +19862101955.

We may request photographs of the package and the damaged product to help investigate the issue.

Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on the destination, package size, weight, shipping method, and other applicable factors.

International Shipping

Unless otherwise stated on the checkout page, our standard shipping services are intended for eligible shipping destinations supported by our available carriers.

International orders, where available, may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Such charges are generally the responsibility of the customer.

Changes to Shipping Information

If you need to update your shipping address after placing an order, contact us at +19862101955 as soon as possible.

We cannot guarantee that shipping information can be changed after an order has entered processing or been shipped.

Contact Information

For questions regarding shipping, delivery, tracking, or your order, please contact us:

Email: contact@sensales.shop

Phone: +19862101955

Business Address:
30 N Gould St # 40524
Sheridan, WY 82801
United States